{"product_id":"shipping-protection","title":"Shipping Protection","description":"\u003cp\u003eOptional protection for lost, damaged, misdelivered, or delayed packages. Coverage is subject to terms and conditions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLoss Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eDomestic Packages: If your packages are not marked as \"Delivered\" by the courier within 30 days from the date of shipment, we will consider them lost.\u003c\/li\u003e\n\u003cli\u003e International Packages: If your packages are not marked as \"Delivered\" by the courier within 60 days from the date of shipment, we will consider them lost.\u003c\/li\u003e\n\u003cli\u003ePackages Marked as \"Delivered\": If your packages are marked as \"Delivered\" by the courier but you do not receive them, we will consider them lost, provided you submit sufficient supporting documents.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cdiv class=\"flex flex-col gap-3 bg-white px-4 py-3\"\u003e\n\u003cp class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eFor the cases mentioned above, we will compensate you with either a replacement or a refund, which will not exceed the original purchase value of the items.\u003c\/p\u003e\n\u003cp class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003e\u003cstrong\u003eDamage Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eIf your packages are damaged during transit, we will compensate you by offering either a replacement or a refund. The compensation amount will not exceed the original purchase value of the items.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMis-delivery by Courier\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIf the delivery address provided does not match the address specified in your order information, we will compensate the costs incurred to correct the address, subject to our approval.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDelay\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIf the item is not received within the agreed time, the customer may be eligible for a delay compensation of up to USD5 (or USD5 equivalent) per order.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 class=\"text-[14px] font-semibold leading-4 text-[#1B1B35]\"\u003eHow to file a claim?\u003c\/h3\u003e\n\u003cp class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-semibold\"\u003eAll issues must be reported within 90 days of the order date.\u003c\/p\u003e\n\u003col\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eIssue of Loss: If the package is not marked as \"Delivered\" by the courier company, it must be reported within 90 days after the order date. If the package is marked as \"delivered\" but not received, it must be reported within 7 days from the time the courier's tracking record is updated to \"delivered.\"\u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eIssue of Damage:\u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003e If the package is delivered with damage, it must be reported within 7 days from the time the courier's information is updated to \"delivered.\"\u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eMis-delivery by Courier:\u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eIf you find that the package has been delivered to the wrong address, please report it to us immediately.\u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003eIssue of Delay: \u003c\/li\u003e\n\u003cli class=\"whitespace-pre-wrap text-[13px] leading-5 text-[#616161] font-medium\"\u003e If the item is not received within the agreed time, please report the issue via Xcotton Resolution Center upon discovery and within 90 days from the Date of Delivery.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cspan\u003eIf Your Covered Product is damaged or malfunctions, please report the issue at\u003c\/span\u003e\u003cbr\u003e\u003ca href=\"mailto:merchantsupport@xcotton.ai\" class=\"cursor-pointer text-[#7E44E0] underline\" target=\"_blank\"\u003eE-mail:merchantsupport@xcotton.ai\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3 class=\"text-[14px] font-semibold leading-4 text-[#1B1B35]\"\u003eCancellation\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eIf your order has not been shipped, please contact us to request a refund for the shipping protection. If your order has already been shipped, the shipping protection cannot be canceled.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cspan\u003eProtect your jewelry against loss, damage, and delivery issues with optional xCotton Shipping Protection. Learn more: \u003c\/span\u003e\u003ca href=\"https:\/\/xcotton.ai\/\" title=\"shipping protection\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003e\u003cspan\u003ehttps:\/\/xcotton.ai\/\u003c\/span\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"xcotton","offers":[{"title":"S001","offer_id":67760985211058,"sku":"XMHPACELSKU","price":0.98,"currency_code":"USD","in_stock":true},{"title":"S002","offer_id":67760985309362,"sku":"XMHPACELSKU","price":1.15,"currency_code":"USD","in_stock":true},{"title":"S003","offer_id":67760985342130,"sku":"XMHPACELSKU","price":1.45,"currency_code":"USD","in_stock":true},{"title":"S004","offer_id":67760985374898,"sku":"XMHPACELSKU","price":1.75,"currency_code":"USD","in_stock":true},{"title":"S005","offer_id":67760985407666,"sku":"XMHPACELSKU","price":2.05,"currency_code":"USD","in_stock":true},{"title":"S006","offer_id":67760985440434,"sku":"XMHPACELSKU","price":2.35,"currency_code":"USD","in_stock":true},{"title":"S007","offer_id":67760985473202,"sku":"XMHPACELSKU","price":2.65,"currency_code":"USD","in_stock":true},{"title":"S008","offer_id":67760985505970,"sku":"XMHPACELSKU","price":2.95,"currency_code":"USD","in_stock":true},{"title":"S009","offer_id":67760985538738,"sku":"XMHPACELSKU","price":3.25,"currency_code":"USD","in_stock":true},{"title":"S010","offer_id":67760985571506,"sku":"XMHPACELSKU","price":3.55,"currency_code":"USD","in_stock":true},{"title":"S011","offer_id":67760985604274,"sku":"XMHPACELSKU","price":3.85,"currency_code":"USD","in_stock":true},{"title":"S012","offer_id":67760985637042,"sku":"XMHPACELSKU","price":4.15,"currency_code":"USD","in_stock":true},{"title":"S013","offer_id":67760985669810,"sku":"XMHPACELSKU","price":4.45,"currency_code":"USD","in_stock":true},{"title":"S014","offer_id":67760985702578,"sku":"XMHPACELSKU","price":4.75,"currency_code":"USD","in_stock":true},{"title":"S015","offer_id":67760985735346,"sku":"XMHPACELSKU","price":5.05,"currency_code":"USD","in_stock":true},{"title":"S016","offer_id":67760985768114,"sku":"XMHPACELSKU","price":5.35,"currency_code":"USD","in_stock":true},{"title":"S017","offer_id":67760985800882,"sku":"XMHPACELSKU","price":5.65,"currency_code":"USD","in_stock":true},{"title":"S018","offer_id":67760985833650,"sku":"XMHPACELSKU","price":5.95,"currency_code":"USD","in_stock":true},{"title":"S019","offer_id":67760985866418,"sku":"XMHPACELSKU","price":6.25,"currency_code":"USD","in_stock":true},{"title":"S020","offer_id":67760985899186,"sku":"XMHPACELSKU","price":6.55,"currency_code":"USD","in_stock":true},{"title":"S021","offer_id":67760985931954,"sku":"XMHPACELSKU","price":6.85,"currency_code":"USD","in_stock":true},{"title":"S022","offer_id":67760985964722,"sku":"XMHPACELSKU","price":7.15,"currency_code":"USD","in_stock":true},{"title":"S023","offer_id":67760985997490,"sku":"XMHPACELSKU","price":7.45,"currency_code":"USD","in_stock":true},{"title":"S024","offer_id":67760986030258,"sku":"XMHPACELSKU","price":7.75,"currency_code":"USD","in_stock":true},{"title":"S025","offer_id":67760986063026,"sku":"XMHPACELSKU","price":8.05,"currency_code":"USD","in_stock":true},{"title":"S026","offer_id":67760986095794,"sku":"XMHPACELSKU","price":8.35,"currency_code":"USD","in_stock":true},{"title":"S027","offer_id":67760986128562,"sku":"XMHPACELSKU","price":8.65,"currency_code":"USD","in_stock":true},{"title":"S028","offer_id":67760986161330,"sku":"XMHPACELSKU","price":8.95,"currency_code":"USD","in_stock":true},{"title":"S029","offer_id":67760986194098,"sku":"XMHPACELSKU","price":9.25,"currency_code":"USD","in_stock":true},{"title":"S030","offer_id":67760986226866,"sku":"XMHPACELSKU","price":9.55,"currency_code":"USD","in_stock":true},{"title":"S031","offer_id":67760986259634,"sku":"XMHPACELSKU","price":9.85,"currency_code":"USD","in_stock":true},{"title":"S032","offer_id":67760986292402,"sku":"XMHPACELSKU","price":10.15,"currency_code":"USD","in_stock":true},{"title":"S033","offer_id":67760986325170,"sku":"XMHPACELSKU","price":10.45,"currency_code":"USD","in_stock":true},{"title":"S034","offer_id":67760986357938,"sku":"XMHPACELSKU","price":10.75,"currency_code":"USD","in_stock":true},{"title":"S035","offer_id":67760986390706,"sku":"XMHPACELSKU","price":11.05,"currency_code":"USD","in_stock":true},{"title":"S036","offer_id":67760986423474,"sku":"XMHPACELSKU","price":11.35,"currency_code":"USD","in_stock":true},{"title":"S037","offer_id":67760986456242,"sku":"XMHPACELSKU","price":11.65,"currency_code":"USD","in_stock":true},{"title":"S038","offer_id":67760986489010,"sku":"XMHPACELSKU","price":11.95,"currency_code":"USD","in_stock":true},{"title":"S039","offer_id":67760986521778,"sku":"XMHPACELSKU","price":12.25,"currency_code":"USD","in_stock":true},{"title":"S040","offer_id":67760986554546,"sku":"XMHPACELSKU","price":12.88,"currency_code":"USD","in_stock":true},{"title":"S041","offer_id":67760986587314,"sku":"XMHPACELSKU","price":13.48,"currency_code":"USD","in_stock":true},{"title":"S042","offer_id":67760986620082,"sku":"XMHPACELSKU","price":14.23,"currency_code":"USD","in_stock":true},{"title":"S043","offer_id":67760986652850,"sku":"XMHPACELSKU","price":14.98,"currency_code":"USD","in_stock":true},{"title":"S044","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